Pavel Tchelitchew.
Amazingly this morning an e-mail arrived fromWelz org,
wow, my first ever mail from them in 5 years of being let down, left waiting
and kept uninformed.
‘
The mail informed me that Ms Bloom had phoned last
week and told me that the new arm rest would arrive on 11.11; I was extremely astonished
to read this.
As I hadn’t spoken to anyone from Welzorg although I tried
to, and I certainly would have remembered one of their employees giving their name
and letting me know what’s happening.
Informing their clients is not what they do; they seem
to prefer to keep their vulnerable customers in the dark.
I am surprised that a new arm rest has been ordered, when
all that is needed is a new bolt to hold the arm support in place.
How typical, hopefully they will have a new bolt that
holds the arm rest securely in place, so that I can sit well again.
Shame Welzorg couldn’t have mended it last week and I could
have gone out while the weather was so mild it was 20 degrees on Thursday, Friday,
lovely with no cold wind.
Since Sunday it has become much colder, I think the temperature
has dropped considerably.
Hopefully tomorrow will be nice day for Richie’s sister
Aud’s visit, looking forward to seeing her.
