Amazingly this morning an e-mail arrived fromWelz org, wow, my first ever mail from them in 5 years of being let down, left waiting and kept uninformed.
The mail informed me that Ms Bloom had phoned last week and told me that the new arm rest would arrive on 11.11; I was extremely astonished to read this.
As I hadn’t spoken to anyone from Welzorg although I tried to, and I certainly would have remembered one of their employees giving their name and letting me know what’s happening.
Informing their clients is not what they do; they seem to prefer to keep their vulnerable customers in the dark.
I am surprised that a new arm rest has been ordered, when all that is needed is a new bolt to hold the arm support in place.
How typical, hopefully they will have a new bolt that holds the arm rest securely in place, so that I can sit well again.
Shame Welzorg couldn’t have mended it last week and I could have gone out while the weather was so mild it was 20 degrees on Thursday, Friday, lovely with no cold wind.
Since Sunday it has become much colder, I think the temperature has dropped considerably.
Hopefully tomorrow will be nice day for Richie’s sister Aud’s visit, looking forward to seeing her.