Horrible day at the V.U hospital yesterday. Unpleasant and incompetent, we were given two sets of papers. One for another woman so there we were waiting for the blood samoles to be taken and next thing get the third degree about where I had got the extra forms from.
When we suggested at reception M we were ordered to take them back right away.
Had to see the horrible sour faced receptionist again.
Felt sorry for her nearest and dearest.
We keep asking ourselves why they have to be so unfriendly?
Quite the opposite from the OLVG hospital where they are friendly and more human.