More Promises Than Action.

Roberto Matta.

http://en.wikipedia.org/wiki/Roberto_Matta 

Well it seems that Seetech is also going to be something that is turning into a never-ending story.

I hope not, but it does seem to be a problem, when Riny, from RTD came here with the Seetech computer on 29 August I thought everything was in order.

On the day transpired that despite promises that the RTD employee Werner made on 15 May they have not been able to provide an English dictionary.

Nor are they managed to buy the correct German dictionary, for which we paid them a couple of months ago.

Riny promised me that he would track down both of these applications and he would call me back last week to make an appointment to this week.

Well he did neither last week, something that did not surprise me and that is the behaviour I'm used to from his company, RTD Het Dorp from Arnhem.

I sent the company an e-mail last Friday asking to be called this Monday, Riny called and left a voice message promising to get back to me on Wednesday.

After waiting all day hearing anything I concluded at 17. 37 that I might as well forget about the phone call.

Right then the phone rang and it was Riny from RTD, however he was not calling to make an appointment, sadly not, instead he had other news.

Which was quite shocking news, he told me that I was the first person to want to use English on the Seetech computer, according to him this was the first time.

The

I was amazed to hear this yesterday, especially as this was never mentioned by other employee at the appointment to discuss Seetech on 15th of May.

Werner, their salesmen, who told both my occupational therapist and myself that it was no problem to install both the English as well as a German dictionary.

Riny told me he would do his best to try and work out how to install and use both dictionaries of the Seetech computer.

Once again I got the promise of a phone call either on Friday or next week, again I am left waiting, a familiar story and one that I've become very used to.

Over the last years of having to deal with suppliers as well as the bureaucrats who act as go-betweens.   

Concentrate On Enjoying Life Now.

Marleen, Cyril, Tina

        

 Here it is another grey day, the weather in England is dreadful, they are experiencing high winds and torrential rain.

We are getting some high winds and rain, plus it is cool enough to have the heating on in the mornings and evenings.

Last night I got woken up several times each time finding my arms clenched tight over my chest and my fingernails digging into the palms of my hands.

No wonder that I woke up, and each time it took ages to get my arms back down by my side.

My spine is getting more deformed, it is more difficult to get me sitting straight; I did not notice it is as much in the wheelchair.

That’s due to the excellent support I get in the wheelchair, which I don't have in bed so I need regular adjustments.

I've been enjoying the football; it has taken my mind off my situation and given me something else to focus on.

Which is good as the stress of having to fight for everything has been getting to me.

I'm constantly either pushing for something to happen or I'm waiting for it to finally happen.

For example I've been waiting for Kees van Roekel, from Welzorg to come back since the beginning of March.

Plus I'm waiting to hear how the new application for the eye operated software is faring at the health insurers Agis.

It was made after an appointment with Dr. Janneke Stolwijk and my occupational therapist, Maurits, to discuss why the first application did so badly.

The advice they had previously included with the first application for Seetech was not up to date so they promised another.

They wrote a new advice, that I needed to be able to operate the IPaq with Seetech, as I could no longer use either the touch screen or the button.

My health insurers do not see the necessity of my having three dictionaries included, I will have to buy the German one myself.

I was amazed to be informed by the salesman from RTD Het Dorp that the German language dictionary only cost €158.

I thought it was going to be more, strange that my health insurers objected so strongly to this, major expenditure.

What is especially strange about the objections is the fact that they say they will assist people to maintain their quality-of-life.

In my case this means being able to communicate in three languages, as I was brought up speaking German and English, and I taught myself Dutch when I moved here in 1981.

In my case this did not count, all they were interested in was spending as little as possible.

They also objected to voice recognition, I guess this is also too expensive for them, strange as voice recognition only costs just €150.

They were quibbling about €308 which is why they turned down the application ‘from HES, last November.

I still haven't heard from the council when they will install air conditioning that I need so desperately.

The best thing I can do is to try and put it all out of my mind and concentrate on enjoying the here and now.