Leonor Fini
Today I was waiting for the eagerly awaited second fitting
of the long awaited support, so I can sit and lie well in bed
Without all the discomfort and pain, I am having now, nor
would I need constant adjustments from Richie, day and night.
The first appointment was in October, since then I have
waited and waited with no communication.
Not too surprising, as the company was taken over by Welzorg,
at the end of summer last year
Finally Maurits, my occupational therapist got an appointment on 24 January, the fitting went well.
I was promised by Kees van Roekel
that I would be called on 25 or 26 with
the following appointment.
To my disappointment no one phoned as promised by Kees not until last Thursday
when Maurits got today’s appointment from Welzorg.
Maurits arrived on time sadly no Kees,
Maurits phoned the company twice and was told they would phone him and phone us
back.
Thy didn’t, so Maurits called back and this time he heard that the appointment
was for 16 February not today.
What a horrible shock and disappointment after waiting
for so long, how
can they do this.
2 comments:
Watcha H@R, gutted to read once again you have been treated in a uncaring and unprofessional way by bloody Coul'ntcareLessZorg Bastards. Can just send lots of LOVIN STRENGTH @ HUGS and hope you have a pleasent weekend GXXX
hi gareth,
unbelievable they made the appointment, got maurits to reshuffle his agenda, then he had to phone 3x before they tell him the appointment is on 16 not 9.
no apologies for my discomfort or their incompetence.
love herrad
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