This morning I got a call from someone from Agis, my health insurers saying she was phoning because they had received some complaints.
The complaints were about me not getting my support cushions; she wanted to know why that was.
So I told her that the reason that I have not got them was the disagreement between Agis and Quattron.
She seemed surprised at this, as if she did not know about any disagreement, she asked me to explain.
So I told her that Quattron were suspending supplying anything to anyone until Agis paid them again, she seemed extremely surprised at this.
She said that could not be as they had agreed to pay for the support cushions and promised she would sort everything out.
I also was promised that this situation would be resolved asap; she said she would call me again on Thursday to let me know.
So finally nearly a month later, after being disappointed at being let down so badly an hour
before I was to get the urgently needed cushions, I may get them after all.
I will not get excited until I know for sure, hopefully Thursday this week, that would be good news.