Portrait de Maria Felix
Bridget Bate Tichenor.
Yesterday evening I received a mail from Johanneke, my occupational therapist, I have been mailing her for weeks, without getting any response.
On the Thursday I sent her an e-mail requesting she phone me the next day, I thought a phone call would be a good way to discuss the situation with Quattron, she did not phone.
The only e-mail I had was last Friday, telling me Quattron had called her and the support cushions would be delivered on 24th June.
That was all, nothing more, I responded and queried why it would take another two weeks and asked if she would be here too.
No response, repeated the question in a few mails during the week again nothing, until yesterday.
Johanneke finally lets me know why it was taking two extra weeks to get the urgently needed support cushions.
The delay was because the 24th June was the only date both her and Dennis Klein could agree on.
Could this not have been communicated in last week Friday’s mail, had I been informed immediately the situation would have been clear.
I was angry and mailed her right away, saying that being fully informed is important especially in my situation, felt she had attempted to patronise me.
Feel very disappointed that my occupational therapist can’t treat me correctly by keeping me informed.
If my therapist can’t treat me like a normal human being and show some respect, how can we have a good working relationship.