Thursday, June 09, 2011

The Good News Is I Am Fine.

Trois figures - Les voyeuses - 1949
Alfred Georges Regner.

This morning the woman from Agis called and left a voicemail message that she had spoken to Quattron, there had apparently been a ‘ little’ misunderstanding.

This was now sorted; Quattron said they would call me today to make an appointment to deliver the support cushions, sadly they have not phoned.

I can’t believe that this ’ little ’ misunderstanding that has meant discomfort for me, and I am sure many others too.

There was no word of an apology, that I had to wait a month, for the support cushions that I urgently need.

But thanks to Richie and about 15 assorted cushions, pillows that he places around me, I have managed to somehow sit in bed.

I shall call Agis tomorrow and request a fuller explanation, than the brief voicemail message I received.

That I got a call is all thanks to letters of complaints about my not getting the support cushions, complaints are not something Agis would like receiving.

We went to the market this afternoon which was great fun, we stocked up on Greek treats, on the way home crossing the road abit too fast caused me to fall out of my wheelchair.

We have no idea how it happened, one minute I was sitting, the next I was sprawled in the middle of the road.

Ten helpful people helped us, some stopped the traffic, one was a doctor who checked I was ok, then they helped Richie get me back in the wheelchair.

We went home, the wheelchair table hanging next to the chair, the bar supporting the table, was the only casualty and will need fixing before I can go out again.

That is not good as it could take ages, its Whitsun weekend and my Welzorg contact person is on holiday until June 20, the good news is I am fine.


janis said...

Oh Dear Herrad! That is terrible! Thank Goodness there were people around to help Richie & you!
Oh Sweetie! I hope you will not be sore & bruised tomorrow...
And to have the "misunderstanding" on top of that!
I am so glad you are fine. Prayers & positive energy heading to you.
Love Janis

Stephany said...

I'm glad you are OK, and hope the cushions are delivered ASAP.

HUGS to you and Richie

Patrick said...

I read in Richie's blog about him pitching you. All I could hear was a soundtrack of Patti cursing me up and down before laughing about the times that has happened to us. Patti's MS causes her to slouch in her chair and sometimes her sliding center of gravity and a bump in the road lead to lack of harmony. While I am always pulling and straightening her up there are still moments when my attention may have to be focused on crowds, traffic, etc. I discussed a seat belt but Patti vetoes the idea.

Caregivingly Yours, Patrick

Gareth said...

Hi Folks, so glad your ok after the fall, I say a BIG thankyou to all the people that helped you. Me feeling like slaping those people from Agis Glad I got the complaint off But had no reply 5day later, at least they have contacted you. Me all excited about our Train trip tomorrow will send some pics.
Wishing you folks a pleasent pinksteren BIG LOVE @HUGS G@PXXX

Travelogue for the Universe said...

Glad to hear you are fine and am praying the cushions arrive soon.Love, Mary

Herrad said...

Hi Janis,
It was really horrible, so quick that there nothing we could do.
So glad that I was ok just shocked, so was Richie.

Hi Stephany,
Happy to say I am fine.
Cushions will be here on 24th, two more weeks!

Hi Patrick,p
Thanks for the seatbelt idea I shall make enquires.

Hi Gareth,
The people who helped were all outstanding, our buurt neghbours.
Agis did phone me as a result of getting letters of complaints, so I will get them from Quattron but not until 24 June !
Hope your train journey is going well.

Hi Mary,
We were both relieved that I was ok.
The cushions will be here on 24th June.

Thanks to you dear friends for coming by, the people that helped were great.
It shocked us both to bits, I took a sleeping tablet that night so I would not lie here thinking about it
Richie is in bits about it must have been horrible to see happen.
I think I will get a seatbelt.

Gerry said...

I am glad you survived your fall from the wheel chair. This happens in this complex now and then, too, but sorry your wheel chair needs a little fixing. I know how hard it is to get such stuff done.