Wednesday, April 14, 2010

Catch 22 with Online Internet Provider, and Good News.











Moroccan Art.


Today has been a wonderful sunny day which was made even brighter by Ton coming round and confirming that the wound is healed up.

Wonderful news indeed, so now sitting up can begin, Ton suggests starting with sitting up for 30 minutes the first time and lf it all goes well the next day already for 1 hour.

I am looking forward to it very much, but ti also seems so unreal will it really happen this time.

Hope so would so like to get outside and feel the outside air on the outside and not just coming in through the window.

Was hoping to have a relaxing day today after Ton was here but got caught up in another round of e-mails with Online, my Internet provider.

Now they say I did pay for March but because of arrears the money I paid went to that,
where these arrears come from is weird seeing as every other month is paid,

No arrears for February which could explain the March arrears, they can not explain that so just kept repeating themselves that I owe them 29,50.

It’s amazing I have paid each month and can see this in my online banking but they just ignore this in favour of their story.

It is bloody amazing can not believe that th is happening as I have a few things that need sorting out which are also important.

Going to stop now and try and regain my composure and enjoy the evening.




6 comments:

Rain said...

Hi Herrad! That is wonderful news about the wound healing up! So glad you'll be able to sit again, perfect timing for the summer!!! :)))
I can relate to what you're going through with the stupid internet company...I don't have the patience for that kind of thing, I hope they get their heads out of their arses and sort it out.

Travelogue for the Universe said...

Great to hear about your news. Am sorry you have to waste time on the internet thing. Can you talk to the supervisor because you have proof you paid? Can you tell the bank the internet provider took money and are saying they did not? (fraud) Have a great rest of the day. Going out in the sun. Love, Mary

ρομπερτ said...

Dear Herrad, hope you are fine.
Time and patience are for sure redefined by you.
Wishing you all a wonderful Thursday.

Webster said...

Great news about being able to sit up again. Soon you will be outside just when the weather is perking up.

Too bad your local newsstation doesn't have a consumer advocate. This sounds like a perfect project for one.

~Erin~ said...

WONDERFUL news about getting to sit up! I hope the sun is shining there and you get to go out and enjoy it!

YAY!!
Love,
Erin

Herrad said...

Hi Rain,
It is great news indeed, am looking forward to getting used to sitting again.
My ISP does not want to admit they are wrong, typical for Amsterdam.
Saying sorry seems to be a bad thing, when I was working it was my policy to apologize if any body using the service desk or the helpdesk who did not get the help they wanted.
Thought and still think its good to do, let people know they matter.

Hi Mary,
It is great that it has healed and I can start the slow process of sitting up again.

Hi Webster,
It s brilliant that I can l slowly start to sit first for 30 minutes per day.
Getting closer to getting outside.

Hi Erin,
Lovely to see your comment.
I am starting to sit for 30 mins per day until next week when I can sit for an hour at a time
.
Thanks dear people for coming by, have a nice weekend.
its lovely and sunny here but still a nip in the air.
Loved,
Herrad