It seems life is not going to get easier; on the contrary, it’s got more complicated, last Friday I got told my requested software had at long last been agreed by Agis.
I heard at the same time; I should let them know who the supplier would be, I did this right away, through the website, their phone lines were just too busy on Friday.
This morning, I phoned, in order to be sure my message got to the correct department, sadly
Agis’s computer system was down, so I got asked to phone again this afternoon.
Melissa said to phone back at 15.00, she thought the computers would be working by then; she was pleased when I commiserated with her about having to start her week like that
Apparently I was the first person to be sympathetic to her; this was at 11.00, when I called
back at 15.00 I could finally leave my message; an hour later I got called back.
I was told they only had one bid for the contract, it wasn’t HEServis, it was RTD Het Dorp, who I thought were giving the second opinion not hijacking the contract.
Two weeks ago when Frans was here to give his opinion whether I should get it or not, was I handicapped enough, I was led to believe he backed the application.
It seems he left here, went away to draw up his own bid, seemingly undercutting the other bid, so I do not get the excellent package put together by Herman from HEServis.
Instead I get an old system, with fewer possibilities, only one language, I speak three, I use all three. I hope my occupational therapist will be able to sort this mess out soon I need Seetech right now.